Pyramid Pool Service Maintenance Plans

We suggest your filter system run 6 to 8 hours per day. When water temperatures start to climb above 80° run the system 8 to 12 hours per day.

We recommend that you don’t drain your pool yourself, especially during the winter. Keeping water in the pool during the winter can actually protect the bottom of the pool from cracking during freezing temperatures. We do, however, recommend a pool cover during the off-season to protect the pool from debris and cold temperatures. To extend your swimming season, consider a pool heater. We may recommend draining your pool to rectify an issue. We recommend pool draining only be completed by a pool service professional like Pyramid Pool Service!

The best way to maintain pool lighting is by cleaning light covers, replacing old bulbs and keeping leaves and other debris from touching the lights.

A dirty or clogged skimmer basket restricts water flow. Restricted water flow anywhere in your pool’s system can lead to problems. Clean skimmer baskets daily and inspect for cracks, replacing if needed.

Saltwater pools are a great option for those who are sensitive to chlorine. Chlorine generated pools, or “saltwater pools” have softer water and can be gentler on eyes, skin and hair. Occasionally they require “shock” or extra chlorine added to bring the chemistry back into balance.

We recommend waiting 8 to 12 hours after administering a treatment. The best time to shock a pool is during the evening, and let the system run over night. If you use a non-chlorine shock you can swim within 30 minutes of the pool treatment.

The pH level should be between 7.4 and 7.6 and the total alkalinity should be between 100 -150 ppm. For gunite pools, the calcium hardness should be between 200-250 ppm.

Keeping the right levels in your pool allows for a safe and healthy swimming environment. Not enough chlorine or chemicals can create a dangerous breeding environment for bacteria and other nasties. Too many chemicals can cause a harmful environment and dryness of skin, hair and eyes.

A cloudy pool can have several causes, but the most common are inorganic contaminants, poor filtration, or imbalanced pH and/or Alkalinity. High pH and Alkalinity can lead to cloudy water. Inorganic contaminants can be anything from sweat, shampoo and sunscreen to debris. Poor filtration is often caused by a dirty filter. If you have a sand or DE filter, you may need to backwash and replace the filter media. For cartridge filters, you may need to clean your cartridges. We recommend a filter clean at the beginning and end of the prime swim season. When pool water becomes out of balance, Pyramid Pool Service can make the proper adjustments to your water chemistry to get it back to to sparkly clean.

A wide range of pool chemical products are on the market to keep your pool clean and balanced. Here are common pool chemicals that every pool owner should know about: Algaecides – Algaecides aid in the prevention of algae growth on your pool surfaces. Alkalinity increasers – Sodium bicarbonate, aka bi-carb or baking soda, will increase your pool’s alkalinity. Calcium hardness increasers – These chemicals raise your pool’s calcium hardness level. Chlorine neutralizers – Excessive chlorine irritates your skin, eyes, and lungs. It is also known to corrode pool equipment and lead to costly damage. Chlorine neutralizers prevent this by reducing the free chlorine level in the water. Filter cleaners – Keep your pool filters clean and functional by using filter cleaners. These products break down oil and grime. pH adjusters – You can raise or lower your pool’s pH level by adding appropriate measurements of sodium carbonate, sodium bisulfate, or muriatic acid. Phosphate removers – These chemicals destroy phosphates, which deprives algae of their food source. Pool shock chemicals – Shock is high-dose chlorine that rapidly raises the chlorine level in your pool to rid it of dangerous bacteria.

Generally, we recommend professional weekly pool cleaning to maintain optimal water quality and hygiene. Frequency may vary depending on factors such as pool usage, weather conditions, and environmental factors.

Factors such as the size of your pool, surrounding vegetation, usage patterns, and weather conditions can influence the frequency of cleaning needed. For example; if your pool is surrounded by trees, or heavily used (or both) it may need more than once-a-week cleaning.

Pyramid Pool Service brings our expertise, equipment, and all the chemicals required to pool owners in Austin, TX, so you won’t have to wait in line at a pool store, push a net pole or handle any chemicals yourself! We’re fully trained in detailed water chemistry analysis, and we use the industry’s best pool cleaning and pool service equipment. We provide you with real time notifications when we are headed to your house and when your service is complete. Best of all, our system records your chemistry results, dosing amounts and even includes before and after pictures. We then combine everything into an easy to read report via the industry standard Skimmer app.

Pyramid Pool Service offers both "as needed" one-time services and recurring pool cleaning and pool maintenance plans. Our plans are tailored to meet your specific needs and budget. Check out our Services page for more details.

Yes, we understand that every pool owner has unique requirements. We can work with you to create a customized cleaning schedule to your lifestyle and preferences.

The duration of a pool cleaning session varies depending on the size of the pool, its current condition, and the services required. On average, a Pyramid Pool Service standard cleaning session may take anywhere from 30 minutes to an hour.

Not at all! We take care of everything and ensure your pool is clean and ready for use. If you ever have any questions or comments, you can always get in touch with us via hello@pyramidpoolsatx.com or 512-981-6360.

Our weekly pool cleaning process typically includes skimming the surface, vacuuming the pool floor, brushing the walls and tiles, emptying the skimmer and pump baskets, testing and balancing the water chemistry, and inspecting equipment for any issues.

Yes, we offer eco-friendly cleaning options for environmentally conscious customers. These options utilize fewer chemicals and promote sustainable practices without compromising the cleanliness and hygiene of your pool. Contact us for more details on this.

We conduct regular inspections and maintenance of your pool’s equipment for optimal performance and cleanliness. This includes regularly cleaning and backwashing filters, inspecting the pump, heater and other systems for any signs of leaks, damage or malfunction.

If you encounter any issues with your pool, simply contact us right away. We’ll assess the situation and recommend the appropriate course of action to resolve the problem promptly, so you can get back to enjoying your pool.

Absolutely! We’re certified professionals with extensive training and experience in pool maintenance. pool cleaning and pool repairs. We are also fully insured for your peace of mind. Check out our Team Bios for more details on Erik’s (our Head Pool Whisperer) certifications.

Our pricing structure is based on factors such as the size of your pool, the frequency of cleaning, additional services required, and any specific needs or preferences you may have. For weekly services, we offer month to month, 6 or 12 month contracts. Any “as needed” services are priced according to the service we will be providing. All pricing is completely transparent and competitive with no hidden fees. Contact us for a free consultation today.

Yes, we offer discounts and promotions for long-term contracts as well as referral rewards for customers who refer friends or family to our services. Any referrals you pass on to us get you 1 month of free service, as long as your referral sticks with us for a minimum of 3 months.

Scheduling a pool cleaning appointment is easy. Simply contact our customer service team via phone, email, or online booking form, and we will arrange a convenient time for your service.

Yes, we stand behind the quality of our services. We offer satisfaction guarantees on all our work, and if you're not completely satisfied, we'll make it right.

We're always here to answer all your questions, and educate you on proper pool care to better equip you with the knowledge to ensure that your pool is functional and lasts for many years to come. Check out our General Pool Service FAQs for loads of info and contact us anytime - we love to talk all things swimming pool/ spa care!